Information we collect
We collect the name, contact information, location, application answers, preferred meeting times, account activity, and enrollment information you provide. Do not submit Social Security numbers, bank details, or unnecessary sensitive information.
How we use it
We use your information to review applications, arrange meetings, manage accounts and experiences, and communicate about your participation. Authentication is managed securely; we never store your password directly.
Who can access it
Aspiring business owners can access their own private information. Hosts access their own business and relevant enrollment requests. Only authorized administrators can see internal review notes and manage approvals. Public program summaries do not include private application details.
Your choices
Contact us to ask about accessing, correcting, or deleting your account information. Some records may need to be retained for legitimate safety, operational, or legal purposes.
Sign-in, hosting and third parties
Lovable Cloud provides hosting, authentication, database and file storage and processes account and application information for us. Email sign-in uses authentication credentials and email verification or recovery messages. If you choose Google sign-in, Google and our sign-in provider process the information needed to authenticate you, such as email and profile details, under their respective policies. Login tokens are stored in your browser to keep you signed in; sign out on shared devices.
Visitor analytics
Our published site uses Lovable visitor analytics. It uses no cookies, stores nothing on your device, does not keep IP addresses and does not identify visitors. Lovable collects this data for us. Lovable’s privacy policy explains how it handles it.
It records pages visited, where visitors came from, country, browser, operating system, device type, time on pages, page loading speed, errors and clicks on buttons and links. This site has no analytics consent banner, so these are recorded for every visitor. Detailed data is retained for 90 days and daily summaries for a year. The editor preview is not counted. These analytics statements do not mean account information or sign-in tokens are anonymous.
Fonts and browser storage
Page fonts load from Google Fonts, which receives the network request information needed to serve the fonts, such as the requesting IP address and browser headers. Our sign-in uses browser storage for sessions. We have not installed advertising pixels or a marketing tracking service. Essential account functions and error reporting remain separate from visitor counting.
Retention and security
We retain account, application, meeting and participation records as needed to operate the service and meet legitimate legal, safety and accounting obligations. We have not established a fixed retention period for every category. Contact us for a specific request. Access controls restrict private records, but no transmission or storage system can be guaranteed perfectly secure.
Privacy requests and applicable rights
Depending on applicable law, you may request access, correction, deletion or information about how your data is used, and other rights may apply. We may verify your identity before acting and retain information when legally required. Request a review by emailing firsthandbiz@gmail.com. We do not sell your application details or use them for targeted advertising. Authorized-agent and appeal requests will be handled where applicable law requires them; do not submit government identifiers unless a necessary, secure verification process is arranged.
Children, international access and updates
This service is intended for adults and not directed to children under 13. Contact us if you believe a child has submitted personal information. We operate in the United States; service providers may process data where they operate. We will update this notice when practices change. Read the terms and conditions for participation rules.
Questions or requests
Contact FirsthandBiz at firsthandbiz@gmail.com or use our contact page. We operate in Houston, Texas. A verified mailing address has not yet been published.
These terms are a general platform policy, not a representation of legal compliance in every U.S. state. Required consumer, employment, privacy and education rights take precedence. Program arrangements require qualified legal review before paid training is offered.