Authority and honest listings
Hosts must be authorized by the business to list it and provide accurate identity, location, operating details, tuition and training scope. Obtain permission for every photo and person shown. Do not publish fabricated revenue, testimonials, licenses or earnings promises. Explain whether figures are revenue or profit and provide context for any verified examples.
Approval before training
Complete your introductory meeting and receive account activation before submitting programs. Each program requires separate administrator approval. Registration in our directory does not establish training approval, licensing, accreditation or a government endorsement.
Welcome, teach and supervise
Welcome aspiring business owners, explain the workplace and safety rules, and provide a written 10–15-day schedule appropriate to the program. Explain daily routines, inventory, suppliers, sales, expenses and decision-making. Use anonymized records when discussing margins or financial results. Provide meaningful instruction and do not leave participants alone with hazardous equipment, cash access, vulnerable people or protected records.
Licensing and labor responsibilities
Maintain permits, insurance and qualified supervision appropriate to the activities. Training must not be used to replace paid staff. A training label or signed agreement does not determine employee status or waive wages. Hosts must assess federal and state labor law based on actual activities and seek advice before allowing productive work. Review the Department of Labor guidance. Determine whether education or career-school approval, exemption or disclosures apply; FirsthandBiz does not claim accreditation.
Safety, access and confidentiality
Give accessible safety instructions, emergency contacts and appropriate protective equipment. No harassment or unlawful discrimination is allowed. Respect reasonable accommodation obligations. Childcare observation must protect children and meet safeguarding rules. Do not disclose customer payment data, employee records or private supplier terms without lawful permission.
Changes, cancellations and complaints
Disclose scope, dates, included costs and cancellation terms before payment. Promptly report closures, safety issues or material changes. If you cannot deliver the agreed training, contact the aspiring business owner and FirsthandBiz to arrange an accepted alternative or applicable refund. Do not apply the voluntary no-refund policy to services you fail to provide.
Removal and responsibilities
FirsthandBiz may pause or remove listings and suspend accounts for inaccurate content, safety concerns, unlawful conduct or breaches. Hosts remain responsible for their business operations and legal duties. These terms do not excuse FirsthandBiz or hosts from duties that cannot lawfully be excluded. The general terms and refund policy also apply.
Questions or requests
Contact FirsthandBiz at firsthandbiz@gmail.com or use our contact page. We operate in Houston, Texas. A verified mailing address has not yet been published.
These terms are a general platform policy, not a representation of legal compliance in every U.S. state. Required consumer, employment, privacy and education rights take precedence. Program arrangements require qualified legal review before paid training is offered.